Your Privacy

ACF Hospitality Ltd is committed to protecting your privacy. We use the information we collect about you to process orders and brochure requests. Please read on for details about our privacy policy.

Controllers of personal information
Any personal information provided or to be gathered at acfhospitality.co.uk is controlled by Aldwick Court Farm, Redhill, Bristol BS40 5RF.

What information do we collect? How do we use it?
When you request a brochure, we need to know your name, address and email address. This allows us to process and fulfil your request.

We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your request.

When you order, we need to know your name, address, email address, recipient name and delivery address. This allows us to process and fulfil your order and to notify you of the status of your order.

When you book an experience, we need you know your name, address, email address, answers to any questions required by our experience partners, and a telephone number (preferably mobile) so that we can contact you if there are any last-minute changes to your experience.

How does ACF Hospitality Ltd  protect customer information?
When you place orders or request a brochure, we use a secure server.. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access.

ACF Hospitality use of cookies
We do not use cookies for collecting customers' personal data from the site.

Will ACF Hospitality disclose the information it collects to outside parties?
ACF Hospitality Ltd does not sell trade or rent your personal information to others.
We employ other companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but May not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

ACF Hospitality Feedback Policy
Customers who submit reviews to us via our feedback page must confirm that they have written their reviews based on their own opinions and experiences and that the information contained in their reviews are factual.

Any material considered inappropriate or offensive will not be published or will be amended.

By submitting a review, customers grant us permission to publish it online or via print media and, if necessary, edit it for clarity and typos.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make ordering and requesting a brochure or our newsletter at acfhospitality.co.uk possible. We do not sell trade or rent your personal information to others. We not store any of your financial information.

Your consent
By using our website, you consent to the collection and use of this information by ACF Hospitality Ltd.

Tell us what you think
ACF Hospitality welcomes your questions and comments about privacy. Please send emails to info@acfhospitality.co.uk